About Jacqueline Nguyen
JACKIE KNOWS THE IRS. SHE HAS AUDITED THEM! Jackie has had a decorated tax and auditing career of over 33 years of combined experience with the IRS and the most powerful IRS watchdog – the Department of Treasury Inspector General for Tax Administration (TIGTA). During her tenure with the IRS and TIGTA, Jackie has dealt with all levels and aspects of IRS Organizations. As an IRS REVENUE AGENT, Jackie conducted taxpayer audits, controlled interviews, demanded records, detected fraud, and had the power to assess additional federal taxes and penalties. As a TIGTA SENIOR AUDITOR, she conducted audits and inspections that improved IRS operations with the focus on preventing fraud, waste, and abuse at the IRS. These experiences make Jackie uniquely skilled in all aspects of IRS operations, specifically, the Examination and Collection divisions of the IRS. Jackie utilizes her knowledge of the IRS system to help clients in all their dealings with the IRS. But most importantly, she strives toward getting her clients back on the right path to financial stability and tax freedom. With her IRS/TIGTA career spanning over three decades, her inside knowledge of the agency is commendable. In addition, she has exceptional negotiating skills. As a result, she aggressively navigates her clients through the toughest IRS’s aggressive audits and collection actions with ease and confidence. To clients, Jackie is humble, kind, and considerate, and is undetectable to the eyes as an Ex-IRS Agent. She is very thorough and treats every client with kindness, empathy, dignity, and respect. She has had the privilege to work with diverse groups of clients and businesses from all walks of life. Jackie will ease her client into the conversation by asking: “What Would You Ask a Former IRS Auditor?”. As a devoted tax professional, Jackie earned a Bachelor of Arts in Accounting from Texas Tech University and the IRS Enrolled Agent license, which is the highest tax credential award by the Department of Treasury as a federally licensed tax practitioner with the unlimited rights to represent taxpayers before the IRS in all 50 states. Furthermore, she is an active member of the National Association of Enrolled Agents (NAEA), and the Texas Society of Enrolled Agents (TxSEA). When Jackie is not solving tax problems, she volunteers at the Salvation Army and contributes her tax knowledge to AARP and special need groups in the community. LET FORMER IRS AGENT HELP YOU END YOUR IRS PROBLEM. $0 INITIAL CONSULTATION.
Tax Agencies Serviced
Federal Tax Agencies
- Internal Revenue Service
State Tax Agencies
- Texas Comptroller of Public Accounts
Reviews
Reviewed by
Anonymous
Advised on Unfiled Tax Returns, Tax Penalties, Tax Audit or Examination |
Apr 12, 2025
Problem Experience
- Unpaid Taxes
- Wage Garnishment
- Past Due Tax Return
- Unfiled Returns - No Balance
- Tax Lien
- Tax Penalties
- Bank Levy
- Tax Audit or Examination
- Trust Fund Recovery Penalty
- Other Levies
- Passport Issues
- Spousal Tax Issue
- Tax-Related Identity Theft
- Notice of Deficiency
- Criminal or Tax Evasion
- FBAR & FATCA
- Cryptocurrency Issue
- Foreign Informational Penalties
- Expatriation (Form 8854)
- ESRP
- FIRPTA
- Notice of Determination
- Tax Preparer Penalties
- Tax Return Mistake
- Sales Taxes
- Unfiled Tax Returns
- Tax Lien
- Tax Penalties
- Tax Audit or Examination
- Treasury Offset
- Wage Garnishment
- Seizure
- Bank Levy
- 100% Penalty Assessment
- Criminal or Tax Evasion
- Tax-Related Identity Theft
- Sales Tax inactive
Solution Experience
- Payment Plans
- Individual Tax Preparation
- Offer In Compromise
- Currently Not Collectible
- Partial Payment Installment Agreement
- Levy Release or Reduction
- Penalty Abatement
- Amend Tax Returns
- Innocent Spouse Relief
- Injured Spouse Relief
- Lien Withdrawal
- CAP Hearing
- CDP Hearing
- Lien Discharge
- Audit Reconsideration
- Lien Subordination
- Tax-Related Identity Relief
- 4180 Interview Support
- Audit Representation
- Criminal Tax Defense
- CSED Analysis
- Streamlined Filing Procedure
- IRS Transcript Analysis
- Business Tax Preparation
- Estate Tax Preparation
- FBAR & FACTA
- Payment Plan
- Penalty Abatement
- Resolution Agreement
- Levy Release or Reduction
- Lien Release
- Sales Tax Preparation
- Business License Help
- Tax Appeals
- Amend Tax Returns
- Audit Defense & Support
- Tax-Related Identity Relief
- Tax Court
- Tax Amnesty
- Criminal Tax Defense
- Bankruptcy
- LLC Reinstatement
Tax Types Serviced
Corporate Tax
Income Tax
Employment/Payroll Tax
Taxpayer Types Serviced
Individuals
Sole Proprietor
Limited Liability Companies
S-Corporations
C-Corporations
Estates
Expatriates
Non-Profits/Charities
Partnerships/Multi-Member LLC
Professional License & Designations
Professional Licenses
State/Federal
Enrolled Agent
Federal
3/2/2022
Active
Related Work Experience
| Job Title | Company | Location | Work Duration |
|---|---|---|---|
| Enrolled Agent and CEO | IRS Tax Relief 911 | Dallas, Texas | Sep 2020 - Present |
| Senior Auditor | U.S. Department of Treasury Inspector General For Tax Administration (TIGTA) | Dallas, Texas | Oct 1999 - Feb 2021 |
| Internal Revenue Agent/Auditor | Internal Revenue Service (IRS) | Dallas, Texas | Jan 1988 - Sep 1999 |
Education
| Educational Institution | Degree | Graduation Year |
|---|---|---|
| Texas Tech University | Bachelor's Degree | 1987 |
Associations & Memberships
| Associations or Memberships | Position | Duration |
|---|---|---|
| National Association of Enrolled Agents (NAEA) | Member | 2022 - Present |
| Texas Society of Enrolled Agents (TxSEA) | Member | 2022 - Present |
| American Society of Tax Problem Solvers (ASTPS) | Member | 2021 - Present |
Contact Information
Pricing & Payments
Free Consultation
Free Quote
Virtual Consultation
Small fee Investigation
Hourly Billing
Small Upfront Fees
Small Upfront Retainer
Flat Fee Pricing
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