Jacqueline Nguyen

Jacqueline Nguyen

Languages Spoken: English, Vietnamese
Richardson, Texas
TaxCure Rating 1 Reviews
EA at IRS Tax Relief 911

About Jacqueline Nguyen

JACKIE KNOWS THE IRS. SHE HAS AUDITED THEM! Jackie has had a decorated tax and auditing career of over 33 years of combined experience with the IRS and the most powerful IRS watchdog – the Department of Treasury Inspector General for Tax Administration (TIGTA). During her tenure with the IRS and TIGTA, Jackie has dealt with all levels and aspects of IRS Organizations. As an IRS REVENUE AGENT, Jackie conducted taxpayer audits, controlled interviews, demanded records, detected fraud, and had the power to assess additional federal taxes and penalties. As a TIGTA SENIOR AUDITOR, she conducted audits and inspections that improved IRS operations with the focus on preventing fraud, waste, and abuse at the IRS. These experiences make Jackie uniquely skilled in all aspects of IRS operations, specifically, the Examination and Collection divisions of the IRS. Jackie utilizes her knowledge of the IRS system to help clients in all their dealings with the IRS. But most importantly, she strives toward getting her clients back on the right path to financial stability and tax freedom. With her IRS/TIGTA career spanning over three decades, her inside knowledge of the agency is commendable. In addition, she has exceptional negotiating skills. As a result, she aggressively navigates her clients through the toughest IRS’s aggressive audits and collection actions with ease and confidence. To clients, Jackie is humble, kind, and considerate, and is undetectable to the eyes as an Ex-IRS Agent. She is very thorough and treats every client with kindness, empathy, dignity, and respect. She has had the privilege to work with diverse groups of clients and businesses from all walks of life. Jackie will ease her client into the conversation by asking: “What Would You Ask a Former IRS Auditor?”. As a devoted tax professional, Jackie earned a Bachelor of Arts in Accounting from Texas Tech University and the IRS Enrolled Agent license, which is the highest tax credential award by the Department of Treasury as a federally licensed tax practitioner with the unlimited rights to represent taxpayers before the IRS in all 50 states. Furthermore, she is an active member of the National Association of Enrolled Agents (NAEA), and the Texas Society of Enrolled Agents (TxSEA). When Jackie is not solving tax problems, she volunteers at the Salvation Army and contributes her tax knowledge to AARP and special need groups in the community. LET FORMER IRS AGENT HELP YOU END YOUR IRS PROBLEM. $0 INITIAL CONSULTATION.

Tax Agencies Serviced

Federal Tax Agencies

  • Internal Revenue Service

State Tax Agencies

  • Texas Comptroller of Public Accounts

Reviews

5.0

Customer Rating

1 Reviews

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2
1
Reviewed by Anonymous
Advised on Unfiled Tax Returns, Tax Penalties, Tax Audit or Examination | Apr 12, 2025
I had the pleasure of working with EA Jackie Nguyen at her office in Richardson Dallas during a stressful IRS tax audit, and I can’t thank her enough for their expertise and support throughout the entire process. From the very beginning, they were clear, professional, and reassuring. They took the time to thoroughly review my case, explain my options, and communicate directly with the IRS on my behalf.
Their deep understanding of tax law and audit procedures helped resolve the issue efficiently and with the best possible outcome. What I appreciated most was their responsiveness and how they kept me informed every step of the way. Thanks to their hard work, my audit was resolved with minimal stress and financial .

Problem Experience

  • Unpaid Taxes
  • Wage Garnishment
  • Past Due Tax Return
  • Unfiled Returns - No Balance
  • Tax Lien
  • Tax Penalties
  • Bank Levy
  • Tax Audit or Examination
  • Trust Fund Recovery Penalty
  • Other Levies
  • Passport Issues
  • Spousal Tax Issue
  • Tax-Related Identity Theft
  • Notice of Deficiency
  • Criminal or Tax Evasion
  • FBAR & FATCA
  • Cryptocurrency Issue
  • Foreign Informational Penalties
  • Expatriation (Form 8854)
  • ESRP
  • FIRPTA
  • Notice of Determination
  • Tax Preparer Penalties
  • Tax Return Mistake

  • Sales Taxes
  • Unfiled Tax Returns
  • Tax Lien
  • Tax Penalties
  • Tax Audit or Examination
  • Treasury Offset
  • Wage Garnishment
  • Seizure
  • Bank Levy
  • 100% Penalty Assessment
  • Criminal or Tax Evasion
  • Tax-Related Identity Theft
  • Sales Tax inactive

Solution Experience

  • Payment Plans
  • Individual Tax Preparation
  • Offer In Compromise
  • Currently Not Collectible
  • Partial Payment Installment Agreement
  • Levy Release or Reduction
  • Penalty Abatement
  • Amend Tax Returns
  • Innocent Spouse Relief
  • Injured Spouse Relief
  • Lien Withdrawal
  • CAP Hearing
  • CDP Hearing
  • Lien Discharge
  • Audit Reconsideration
  • Lien Subordination
  • Tax-Related Identity Relief
  • 4180 Interview Support
  • Audit Representation
  • Criminal Tax Defense
  • CSED Analysis
  • Streamlined Filing Procedure
  • IRS Transcript Analysis
  • Business Tax Preparation
  • Estate Tax Preparation
  • FBAR & FACTA

  • Payment Plan
  • Penalty Abatement
  • Resolution Agreement
  • Levy Release or Reduction
  • Lien Release
  • Sales Tax Preparation
  • Business License Help
  • Tax Appeals
  • Amend Tax Returns
  • Audit Defense & Support
  • Tax-Related Identity Relief
  • Tax Court
  • Tax Amnesty
  • Criminal Tax Defense
  • Bankruptcy
  • LLC Reinstatement

Tax Types Serviced

Corporate Tax Income Tax Employment/Payroll Tax

Taxpayer Types Serviced

Individuals Sole Proprietor Limited Liability Companies S-Corporations C-Corporations Estates Expatriates Non-Profits/Charities Partnerships/Multi-Member LLC

Professional License & Designations

Compliant Icon

Professional Licenses

State/Federal
Enrolled Agent
Federal 3/2/2022 Active

Related Work Experience

Job Title Company Location Work Duration
Enrolled Agent and CEO IRS Tax Relief 911 Dallas, Texas Sep 2020 - Present
Senior Auditor U.S. Department of Treasury Inspector General For Tax Administration (TIGTA) Dallas, Texas Oct 1999 - Feb 2021
Internal Revenue Agent/Auditor Internal Revenue Service (IRS) Dallas, Texas Jan 1988 - Sep 1999

Education

Educational Institution Degree Graduation Year
Texas Tech University Bachelor's Degree 1987

Associations & Memberships

Associations or Memberships Position Duration
National Association of Enrolled Agents (NAEA) Member 2022 - Present
Texas Society of Enrolled Agents (TxSEA) Member 2022 - Present
American Society of Tax Problem Solvers (ASTPS) Member 2021 - Present

Contact Information

Address

445 Walnut St suite 105
Richardson, Texas 75081

In Office Visits

No

Pricing & Payments

Free Consultation Free Quote Virtual Consultation Small fee Investigation Hourly Billing Small Upfront Fees Small Upfront Retainer Flat Fee Pricing Contact Me for Details
Amex Method Amex
Visa Method Visa
Mastercard Method Mastercard
Paypal Method Paypal
Venmo Method Venmo
Money Order Method Money Order
Check Method Check
Cash Method Cash
Zelle Method Zelle

Videos & Photos

Jacqueline Nguyen photo 1 Photo
Jacqueline Nguyen photo 2 Photo
Jacqueline Nguyen photo 3 Photo
Jacqueline Nguyen photo 4 Photo

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