Terrible experience throughout the whole process, Absolutely terrible.
Tiesha Baldwin's reply on May 17, 2024
"Dear Anonymous:
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your negative experience and we apologize for any inconvenience this has caused you.
We strive to provide the best service possible, and it seems we fell short in your case. We appreciate your bringing this to our attention, and we are taking steps to ensure this doesn’t happen again.
To make things right, we would like to offer a free consultation to discuss how we can resolve your tax issues.. Please reach out to us directly at 312.561.6190 so we can address this matter personally and find a resolution that works for you.
Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.
Best regards,
The Baldwin Tax Group Team"