Customer Reviews for Sheronda Ervin

I can’t say enough good things about this office! For the first major save, I reached out for help because the IRS lost my tax forms from a previous year and contacted me stating I was years out of compliance. I did not keep proper documentation and could not locate everything necessary to defend myself before the refile deadline. I panicked hard. TFS worked with me to gather concrete documentation and file anew for everything which was missing. TFS interfaced directly with the IRS on my behalf and I am happy to say, everything is now in compliance. I was so close to calling some number on the radio and I am so glad I did not. For the second major save, I finally admitted I needed help with my business taxes. I attempted to complete the process as an owner, but I never fully understood all of the guidelines and restrictions. TFS walked me through things I could handle, and took the lead on the more complicated tax issues. TFS' value was highlighted by having the correct and current business tax knowledge and how to apply it within federal, state, and local ordinances. For the third major save, I called TFS after receiving a stressful tax letter, and TFS immediately stepped in to handle everything with professionalism and care. What impressed me most was not just the quick response, but the peace of mind TFG gave me knowing I don’t have to deal with the IRS or state tax agencies alone. TFS explained everything clearly, took the burden off my shoulders, and gave me confidence that my issue is in the right hands. It's one thing to not understand your way around a car when talking to a mechanic, it's a totally different thing when the IRS asks form number XYZ in triplicate and receipts. It’s also such a relief to know that TFS' support does not end after tax season — TFS is available year-round for any questions or issues that come up. That level of ongoing service is rare, and it makes all the difference. I feel truly supported and highly recommend TFS to anyone looking for reliable, knowledgeable, and caring tax professionals. Sheronda is truly The IRS Defense Pro.

Sheronda came highly recommended by friends who have been with her for quite a while. She helped me resolve my tax issues over multiple years after I lost my wife, and I hadn't filed my taxes for several years. All returns were filed and she was able to work arrangements with the IRS and state (PA) for taxes that I owed. Prior to working with Sheronda I was stressed about those taxes and I am no longer worried. I highly recommend her. We communicate daily, she addressed my withholdings. She is always there for her clients.

I had been used to preparing my own tax returns using one of the online services. When my husband died, I realized I was not in a good mental state to deal with taxes. I turned to Sheronda Ervin @ Taxcellent for assistance. She found errors in my prior returns and amended them. She spent hours on the phone with the IRS, during COVID when there were few individuals working the phones at the IRS. This did not deter her. She was persistent and insistent that errors had been previously made. She got my tax liability reduced from $8,000 to $3,000. She made an installment plan arrangement so I could pay on it monthly. I now use no one else, not even myself, to prepare my tax returns. Having a good tax preparer is like having a good hairdresser or barber. You don't trust anyone else to provide that service because you know they are "top notch" and they know what they are doing. I will forever use Sheronda Ervin to prepare my taxes. I have referred her to others and I would never do that if I did not trust she would provide accurate services.

I have had the pleasure of utilizing TAXcellent Financial Services for the past four years, and I cannot express how grateful I am for the exceptional service Sheronda consistently provides. Before discovering Sheronda, I had tried various methods, including TurboTax and other tax professionals, to navigate the complexities of my tax returns. However, it wasn't until I started working with Sheronda that I realized the true value of having a dedicated, experienced, and knowledgeable Enrolled Agent. Sheronda's expertise is unparalleled. She has effortlessly handled and rectified legacy tax return issues stemming from my previous experiences with TurboTax. Moreover, her proficiency extends beyond state boundaries; she adeptly manages tax returns for multiple states. As someone residing in Pennsylvania but working in Delaware, with previous employment in California, Sheronda seamlessly navigated through the intricate web of state taxes, resolving issues involving duplicate tax and IRS headaches. What truly sets Sheronda apart is her ability to address not only the routine filing process but also the more challenging aspects of tax refund disputes. While filing taxes may seem straightforward with software like TurboTax, Sheronda's mastery shines when it comes to resolving intricate tax refund matters. She successfully secured delayed outstanding tax refunds for me over four years, stemming from a W2 mistake made by our company's HR that triggered an IRS audit. Sheronda's dedication and skill in navigating through such complexities make her an invaluable asset and highlight her experience and credentials. Despite her demanding schedule, Sheronda remains highly responsive. In our meetings, she demonstrates a keen understanding of tax resolution, quickly identifying tax issues and presenting well-thought-out action plans. Her proactive approach and commitment to client satisfaction are truly commendable. For me, following her action plans always leads to satisfactory results. In conclusion, I wholeheartedly recommend Sheronda's tax resolution services to anyone seeking a reliable and knowledgeable Enrolled Agent. Her unwavering dedication, expertise, and outstanding service have assisted me in resolving multiple years of back tax issues. Thank you, Sheronda, for your excellence in the field and for consistently going above and beyond for your clients.