Rated by
Domelia D
on Sep 26, 2025
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Wage Garnishment,
Unfiled Returns - No Balance,
Tax Penalties
Solutions
Payment Plans
North Carolina Department of Revenue
Problems
Unpaid Taxes,
Unfiled Tax Returns,
Wage Garnishment,
Tax Lien,
Tax Audit or Examination
Solutions
Payment Plan
Pennsylvania Department of Revenue
Problems
Unpaid Taxes,
Unfiled Tax Returns,
Wage Garnishment,
Tax Penalties
Solutions
Payment Plan (Defered Payment)
Mr. Waters was able to file my taxes after not filing for two years. He made the process fast and easy. He provided counseling on how to improve my finances.
Professional's Reply On Sep 29, 2025
"Thank you Domelia for a stellar review."
Rated by
Anonymous
on Mar 10, 2025
Agency
Internal Revenue Service
Problems
Tax Lien
Solutions
Lien Discharge
South Carolina Department of Revenue
Problems
Tax Lien
Solutions
Lien Release
Kenny was amazing!! He was extremely professional and helpful. I would recommend him and the Crystal Group to everyone that needs his services.
Rated by
Anonymous
on Jul 3, 2024
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Unfiled Returns - No Balance
Solutions
IRS Transcript Analysis,
Tax Consultation Service
North Carolina Department of Revenue
Problems
Sales Tax
Solutions
Payment Plan,
Individual Tax Preparation
Great experience the service was excellent
Rated by
Marva C
on Aug 25, 2023
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Tax Penalties
Solutions
Payment Plans,
Partial Payment Installment Agreement
This was a long process over 2 years trying to get this solved. Mr. Waters kept us informed usually receiving communication from him approximately every two weeks to one month. He was professional and very patient when answering our questions and finding the best solution to resolve the unpaid taxes.
Professional's Reply On Aug 28, 2023
"Thank you Marva for the outstanding review. Contact me in the futured if you have any questions or concerns."
Rated by
Anonymous
on Jul 4, 2023
Agency
North Carolina Department of Revenue
Problems
Wage Garnishment,
Tax Lien,
Tax Penalties,
Bank Levy,
Not specified
Solutions
Payment Plan,
Offer In Compromise,
Lien Release
Kenneth……represented me very well with my tax and garnishment problem and will with him from now on with my taxes and any issues I will have in the future…..I also will recommend him to my family and friends
Professional's Reply On Jul 04, 2023
"I'm glad to help you get this fear out of your life permanently. No more threatening letters."
Rated by
Anonymous
on May 26, 2023
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return
Solutions
Payment Plans,
Partial Payment Installment Agreement,
Penalty Abatement
Kept me motivated and patient
Professional's Reply On May 26, 2023
"Thank you. I am glad to assist you in your tax matters."
Rated by
Anonymous
on Aug 26, 2022
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return
Solutions
Payment Plans
North Carolina Department of Revenue
Problems
Unpaid Taxes
Solutions
Payment Plan
Mr. Waters prepared my returns and made sure I was up to date. Made arrangements for me to pay my taxes.
Professional's Reply On Aug 26, 2022
"Thank you. I am glad to assist you in your tax matters."