Customer Reviews for Izella Lui

I can’t recommend Izella highly enough. I was hit with a terrifying letter from the IRS claiming I owed an outrageous amount of money—just days before I was scheduled to leave the country for an extended international trip. I reached out to her on a Friday afternoon, and she made time to meet with me the very next morning—on a Saturday. From our first conversation, Izella was understanding and clear. She immediately laid out the steps we needed to take and wasted no time getting to work. She collected all the necessary information quickly and kept me informed at every stage of the process—always explaining what she was doing and why. Communication was seamless, and I always felt I could reach out to her directly with questions or concerns. Thanks to her expertise and dedication, I ended up paying only about 5% of what the IRS had originally demanded. Her work quite literally saved me from a financial nightmare. Beyond her professionalism, Izella is genuinely compassionate and deeply committed to her clients, and if I ever have another issue with the IRS, she will be the first and only person I will call. Thank you, Izella, for your incredible support and for turning a stressful situation into a manageable one. You’re a lifesaver!

Izella is humble, gracious and detailed tax professional. She has been assisting me with my tax returns since 2016 and I can highly recommend her services. From simple to complex tax related concerns, her expertise will guide you to a successful outcome. Izella has unique experience which qualifies her above automated tax services and everyday tax accountant organizations and individuals. As a former IRS employee she knows the ins and outs of how to negotiate with both the state and federal tax authorities and I can guarantee that she will always put your best interest first. Lastly, I've found her fee's to be very reasonable. This is an important issue I know everyone can relate to. Trust that Izella will treat you with the highest professional curtesy and will always resolve your tax matters to your satisfaction!

I realized quickly that Izella had experience and confidence in herself. Trust was easy to give. Izella made it right. Thank you Izella!

When we have the tax problem and we don’t know what to do and depression and frustration affects our help and we need help;we need someone qualified to solve our problems and this person is Izella. Thank you Izella for your fantastic job! Highly recommend!

Izella used her expertise to help on my income tax and interacted with the IRS to get all complicated tax issues resolved. Her attitude and professional are greatly appreciated.