Rated by
Anonymous
on Nov 17, 2025
Agency
Internal Revenue Service
Problems
Past Due Tax Return,
Unpaid Taxes,
Tax Lien,
Notice of Deficiency
Solutions
Partial Payment Installment Agreement
Izella was very professional and was to resolve any issues we had quickly
Professional's Reply On Nov 24, 2025
"Thank you so much for your kind words! It truly means a lot to hear that you felt supported and well-informed throughout the process. I always aim to make taxes less stressful and more understandable for my clients. I’m so glad you had a positive experience with our IRS audit representation and tax resolutions services.
If you ever need help again — or just have a quick tax question — don’t hesitate to reach out anytime!"
If you ever need help again — or just have a quick tax question — don’t hesitate to reach out anytime!"
Rated by
Gaston O
on Sep 20, 2025
Agency
Internal Revenue Service
Problems
Tax Return Mistake
Solutions
Individual Tax Preparation
I can’t recommend Izella highly enough.
I was hit with a terrifying letter from the IRS claiming I owed an outrageous amount of money—just days before I was scheduled to leave the country for an extended international trip. I reached out to her on a Friday afternoon, and she made time to meet with me the very next morning—on a Saturday.
From our first conversation, Izella was understanding and clear. She immediately laid out the steps we needed to take and wasted no time getting to work. She collected all the necessary information quickly and kept me informed at every stage of the process—always explaining what she was doing and why. Communication was seamless, and I always felt I could reach out to her directly with questions or concerns.
Thanks to her expertise and dedication, I ended up paying only about 5% of what the IRS had originally demanded. Her work quite literally saved me from a financial nightmare.
Beyond her professionalism, Izella is genuinely compassionate and deeply committed to her clients, and if I ever have another issue with the IRS, she will be the first and only person I will call.
Thank you, Izella, for your incredible support and for turning a stressful situation into a manageable one. You’re a lifesaver!
I was hit with a terrifying letter from the IRS claiming I owed an outrageous amount of money—just days before I was scheduled to leave the country for an extended international trip. I reached out to her on a Friday afternoon, and she made time to meet with me the very next morning—on a Saturday.
From our first conversation, Izella was understanding and clear. She immediately laid out the steps we needed to take and wasted no time getting to work. She collected all the necessary information quickly and kept me informed at every stage of the process—always explaining what she was doing and why. Communication was seamless, and I always felt I could reach out to her directly with questions or concerns.
Thanks to her expertise and dedication, I ended up paying only about 5% of what the IRS had originally demanded. Her work quite literally saved me from a financial nightmare.
Beyond her professionalism, Izella is genuinely compassionate and deeply committed to her clients, and if I ever have another issue with the IRS, she will be the first and only person I will call.
Thank you, Izella, for your incredible support and for turning a stressful situation into a manageable one. You’re a lifesaver!
Professional's Reply On Nov 05, 2025
" Thank you so much for this heartfelt review!
It truly means the world to me that you took the time to share your experience. I remember how urgent your situation was, and I’m so glad we were able to step in quickly and get the results you deserved. Knowing that you felt supported and informed every step of the way is exactly what I strive for with every client.
Helping people find peace of mind — especially when facing something as stressful as an IRS notice — is why I do what I do. Thank you again for your trust and kind words. I’m always here if you ever need guidance or just want to make sure everything’s on track. Safe travels and take care!"
It truly means the world to me that you took the time to share your experience. I remember how urgent your situation was, and I’m so glad we were able to step in quickly and get the results you deserved. Knowing that you felt supported and informed every step of the way is exactly what I strive for with every client.
Helping people find peace of mind — especially when facing something as stressful as an IRS notice — is why I do what I do. Thank you again for your trust and kind words. I’m always here if you ever need guidance or just want to make sure everything’s on track. Safe travels and take care!"
Rated by
Jimmy M
on May 25, 2025
Agency
Internal Revenue Service
Problems
Past Due Tax Return
Solutions
Currently Not Collectible
Izella is humble, gracious and detailed tax professional. She has been assisting me with my tax returns since 2016 and I can highly recommend her services. From simple to complex tax related concerns, her expertise will guide you to a successful outcome.
Izella has unique experience which qualifies her above automated tax services and everyday tax accountant organizations and individuals. As a former IRS employee she knows the ins and outs of how to negotiate with both the state and federal tax authorities and I can guarantee that she will always put your best interest first.
Lastly, I've found her fee's to be very reasonable. This is an important issue I know everyone can relate to. Trust that Izella will treat you with the highest professional curtesy and will always resolve your tax matters to your satisfaction!
Izella has unique experience which qualifies her above automated tax services and everyday tax accountant organizations and individuals. As a former IRS employee she knows the ins and outs of how to negotiate with both the state and federal tax authorities and I can guarantee that she will always put your best interest first.
Lastly, I've found her fee's to be very reasonable. This is an important issue I know everyone can relate to. Trust that Izella will treat you with the highest professional curtesy and will always resolve your tax matters to your satisfaction!
Professional's Reply On Sep 09, 2025
"Thank you for this kind review, Jimmy! It is our utmost mission and value to help individuals recover from any tax debt issues here in Daly City. We are always here to serve anyone needing any tax planning and tax resolution services."
Rated by
Anonymous
on May 25, 2025
Agency
Internal Revenue Service
Problems
Past Due Tax Return
Solutions
Payment Plans
I realized quickly that Izella had experience and confidence in herself. Trust was easy to give. Izella made it right. Thank you Izella!
Professional's Reply On Jun 18, 2025
"Thank you so much for your wonderful feedback! We appreciate your trust in us and look forward to helping more clients in the future. "
Rated by
Anonymous
on Sep 16, 2024
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Tax Lien
Solutions
Offer In Compromise
California Franchise Tax Board (CA FTB)
Problems
Unpaid Taxes,
Unfiled Tax Returns,
Tax Lien
Solutions
Installment Agreement
When we have the tax problem and we don’t know what to do and depression and frustration affects our help and we need help;we need someone qualified to solve our problems and this person is Izella. Thank you Izella for your fantastic job! Highly recommend!
Professional's Reply On Sep 17, 2024
"Thank you so much for the positive review! It has been a pleasure working with you.
Sincerely,
Izella Lui, EA, CTRS, NTPIF"
Sincerely,
Izella Lui, EA, CTRS, NTPIF"
Rated by
Anonymous
on Feb 10, 2024
Agency
Internal Revenue Service
Problems
Tax Lien
Solutions
Partial Payment Installment Agreement
Izella used her expertise to help on my income tax and interacted with the IRS to get all complicated tax issues resolved. Her attitude and professional are greatly appreciated.
Professional's Reply On Sep 09, 2024
"Thank you for your kind review! I am glad I was able to help your needs.
Izella Lui, EA, NTPIF"
Izella Lui, EA, NTPIF"
Rated by
F&J T.
on Sep 1, 2023
Agency
Internal Revenue Service
Problems
Tax Refund
Solutions
Individual Tax Preparation
Izella Lui has done our taxes for many years now .We have had excellent service every year. She is impeccable with details .We have experienced outstanding and very thorough service.We recommend to all to use her professional tax service.
Professional's Reply On Sep 02, 2023
"Thank you very much F&J for your kind review! We look forward to long term relationship serving your needs.
Blessings,
Izella Lui, EA
"
Blessings,
Izella Lui, EA
"
Rated by
Leonard M
on Aug 24, 2023
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Tax Lien
Solutions
Currently Not Collectible
Resolved tax issues, tax prep, and helped us tremendously.
Professional's Reply On Aug 25, 2023
"Thank you so much Leonard for the kind words! We look forward to continue serving you.
Warmly,
Izella Lui, EA"
Warmly,
Izella Lui, EA"
Rated by
Anonymous
on Aug 22, 2023
Agency
Internal Revenue Service
Problems
Tax Lien,
Unpaid Taxes,
Passport Issues
Solutions
Currently Not Collectible
California Franchise Tax Board (CA FTB)
Problems
Tax Lien,
Unfiled Tax Returns,
Unpaid Taxes
Solutions
Installment Agreement
She quickly helped me with all tax issues, so that I have no worries. She also responded to all my questions quickly. I feel very at ease working with them. She is really a serious and responsible team.
Professional's Reply On Aug 24, 2023
"Thank you for the positive review, you’re a pleasure to work with. We strive to make our clients feel comfortable in our thorough process. "