Agency
Illinois Department of Revenue
Problems
Unpaid Taxes, Unfiled Tax Returns, Responsible Person Penalty, Tax Penalties, Sales Tax
Solutions
Individual Tax Preparation, Business Tax Preparation
Internal Revenue Service
Problems
Unpaid Taxes, Past Due Tax Return, Tax Audit or Examination, Tax Preparer Penalties, Tax Refund
Solutions
Individual Tax Preparation, Offer In Compromise, Business Tax Preparation, CSED Analysis, IRS Transcript Analysis
Review
I have been working with Grace for several years, and I cannot recommend their services highly enough. They assisted me with an Offer in Compromise, guiding me through every step of the process with patience, professionalism, and a deep understanding of IRS procedures, thanks to their expertise.
In addition to resolving my tax issues, they continue to handle my annual tax preparation with the same level of care and accuracy. They always take the time to answer my questions, ensure I understand my options, and make the filing process smooth and stress-free.
Overall, my experience has been outstanding, and I truly appreciate their dedication, knowledge, and genuine concern for their clients’ best interests.
Grace Castro, EA, CAA's reply on Jun 24, 2025
"Thank you so much for this incredibly heartfelt review! Reading your words fills me with such gratitude and reminds me why I'm so passionate about what I do.
I'm thrilled that I could help you successfully navigate your Offer in Compromise - I know how overwhelming that process can feel, and it was truly my pleasure to guide you through each step with patience and care. The IRS procedures can be complex, but seeing the relief on clients' faces when we achieve a positive resolution makes every moment worthwhile.
It brings me such joy to know that our ongoing relationship for your annual tax preparation continues to meet your expectations. I believe that taking the time to explain options and answer questions isn't just good service - it's essential for helping clients feel confident and informed about their financial decisions.
Your trust in me over these several years means more than you know. Knowing that you feel supported, understood, and well-cared for throughout our work together is the greatest compliment I could receive. Thank you for being such a wonderful client and for taking the time to share your experience!"