Rated by Anonymous on Jun 19, 2025
Agency
Illinois Department of Revenue
Problems
Responsible Person Penalty
Solutions
Tax Court
Review
Grace Castro, EA, CAA's reply on Jun 24, 2025
"¡Muchas gracias por sus amables palabras! Me llena de alegría saber que considera mi servicio al 100%. Es exactamente lo que me esfuerzo por brindar a cada uno de mis clientes - un servicio completo, dedicado y confiable. Su reconocimiento significa mucho para mí y me motiva a seguir dando lo mejor de mí en cada caso. ¡Gracias por confiar en mis servicios!"
Rated by Claudia A on Jun 19, 2025
Agency
Illinois Department of Revenue
Problems
Tax Audit or Examination
Solutions
Individual Tax Preparation
Internal Revenue Service
Problems
Tax Audit or Examination, Tax Refund
Solutions
Individual Tax Preparation, Amend Tax Returns, Tax Refund Support, Tax Consultation Service
Review
Grace Castro, EA, CAA's reply on Jun 24, 2025
"Thank you so much for your kind words! It's been such a pleasure working with you on your yearly tax preparation. I truly appreciate you taking the time to recognize my efforts in being resourceful and knowledgeable - that means the world to me! Your trust in my services year after year is incredibly rewarding, and I look forward to continuing to support you with all your tax needs."
Rated by Anonymous on Jun 14, 2025
Agency
Illinois Department of Revenue
Problems
Unpaid Taxes, Unfiled Tax Returns, Responsible Person Penalty, Tax Penalties, Sales Tax
Solutions
Individual Tax Preparation, Business Tax Preparation
Internal Revenue Service
Problems
Unpaid Taxes, Past Due Tax Return, Tax Audit or Examination, Tax Preparer Penalties, Tax Refund
Solutions
Individual Tax Preparation, Offer In Compromise, Business Tax Preparation, CSED Analysis, IRS Transcript Analysis
Review
Grace Castro, EA, CAA's reply on Jun 24, 2025
"Thank you so much for this incredibly heartfelt review! Reading your words fills me with such gratitude and reminds me why I'm so passionate about what I do. I'm thrilled that I could help you successfully navigate your Offer in Compromise - I know how overwhelming that process can feel, and it was truly my pleasure to guide you through each step with patience and care. The IRS procedures can be complex, but seeing the relief on clients' faces when we achieve a positive resolution makes every moment worthwhile. It brings me such joy to know that our ongoing relationship for your annual tax preparation continues to meet your expectations. I believe that taking the time to explain options and answer questions isn't just good service - it's essential for helping clients feel confident and informed about their financial decisions. Your trust in me over these several years means more than you know. Knowing that you feel supported, understood, and well-cared for throughout our work together is the greatest compliment I could receive. Thank you for being such a wonderful client and for taking the time to share your experience!"
Rated by Anonymous on Jun 14, 2025
Agency
Illinois Department of Revenue
Problems
Unfiled Tax Returns
Internal Revenue Service
Problems
Spousal Tax Issue, Tax Refund
Solutions
Tax Refund Support
Review
Grace Castro, EA, CAA's reply on Jun 24, 2025
"Thank you so much for this wonderful review! It brings me such joy to know that I could help you as a new business owner navigate those important first steps. Starting a business can feel overwhelming, especially when it comes to understanding income separation and proper tax preparation, so I'm thrilled that I could guide you through the process from the very beginning. Your success as a business owner is incredibly rewarding for me to witness, and I'm grateful for the trust you placed in me during such an important time in your entrepreneurial journey!"
Rated by Edison J on Jun 14, 2025
Agency
Illinois Department of Revenue
Problems
Unpaid Taxes, Tax Penalties, Tax Audit or Examination
Solutions
Individual Tax Preparation, Offer In Compromise, Estate Tax Preparation
Internal Revenue Service
Problems
Unpaid Taxes, Tax Penalties, Tax Preparer Penalties, Tax Refund
Solutions
Payment Plans, Individual Tax Preparation, Offer In Compromise, Tax Refund Support, IRS Transcript Analysis
Review
Grace Castro, EA, CAA's reply on Jun 24, 2025
"Thank you so much, Edison, for this incredibly detailed and thoughtful review! I'm deeply grateful that you took the time to share your experience with MidlandLdu Insurance & Tax Services. It was truly my pleasure to help you navigate your complex tax situation, and I'm thrilled that my personalized approach and clear communication made the process as stress-free as possible for you. Knowing that my credentials as an EA and CAA gave you confidence, and that you felt well-informed throughout our work together, means everything to me. Your trust in my expertise and the convenience of our comprehensive services is exactly what we strive to provide every client. Thank you for your wonderful recommendation - reviews like yours remind me why I love what I do!"
Customer Rating Summary
5.0
Customer Rating
6 Reviews
5
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4
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3
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2
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1
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