Rated by
Anonymous
on Jun 19, 2025
Agency
Illinois Department of Revenue
Problems
Responsible Person Penalty
Solutions
Tax Court
Es muy servicial 100%
Professional's Reply On Jun 24, 2025
"¡Muchas gracias por sus amables palabras! Me llena de alegría saber que considera mi servicio al 100%. Es exactamente lo que me esfuerzo por brindar a cada uno de mis clientes - un servicio completo, dedicado y confiable. Su reconocimiento significa mucho para mí y me motiva a seguir dando lo mejor de mí en cada caso. ¡Gracias por confiar en mis servicios!"
Rated by
Claudia A
on Jun 19, 2025
Agency
Illinois Department of Revenue
Problems
Tax Audit or Examination
Solutions
Individual Tax Preparation
Internal Revenue Service
Problems
Tax Audit or Examination,
Tax Refund
Solutions
Individual Tax Preparation,
Amend Tax Returns,
Tax Refund Support,
Tax Consultation Service
Grace has been nothing but wonderful when it comes assisting us in yearly tax preparation, very resourceful and knowledgeable.
Professional's Reply On Jun 24, 2025
"Thank you so much for your kind words! It's been such a pleasure working with you on your yearly tax preparation. I truly appreciate you taking the time to recognize my efforts in being resourceful and knowledgeable - that means the world to me! Your trust in my services year after year is incredibly rewarding, and I look forward to continuing to support you with all your tax needs."
Rated by
Anonymous
on Jun 14, 2025
Agency
Illinois Department of Revenue
Problems
Unpaid Taxes,
Unfiled Tax Returns,
Responsible Person Penalty,
Tax Penalties,
Sales Tax
Solutions
Individual Tax Preparation,
Business Tax Preparation
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Tax Audit or Examination,
Tax Preparer Penalties,
Tax Refund
Solutions
Individual Tax Preparation,
Offer In Compromise,
Business Tax Preparation,
CSED Analysis,
IRS Transcript Analysis
I have been working with Grace for several years, and I cannot recommend their services highly enough. They assisted me with an Offer in Compromise, guiding me through every step of the process with patience, professionalism, and a deep understanding of IRS procedures, thanks to their expertise.
In addition to resolving my tax issues, they continue to handle my annual tax preparation with the same level of care and accuracy. They always take the time to answer my questions, ensure I understand my options, and make the filing process smooth and stress-free.
Overall, my experience has been outstanding, and I truly appreciate their dedication, knowledge, and genuine concern for their clients’ best interests.
In addition to resolving my tax issues, they continue to handle my annual tax preparation with the same level of care and accuracy. They always take the time to answer my questions, ensure I understand my options, and make the filing process smooth and stress-free.
Overall, my experience has been outstanding, and I truly appreciate their dedication, knowledge, and genuine concern for their clients’ best interests.
Professional's Reply On Jun 24, 2025
"Thank you so much for this incredibly heartfelt review! Reading your words fills me with such gratitude and reminds me why I'm so passionate about what I do.
I'm thrilled that I could help you successfully navigate your Offer in Compromise - I know how overwhelming that process can feel, and it was truly my pleasure to guide you through each step with patience and care. The IRS procedures can be complex, but seeing the relief on clients' faces when we achieve a positive resolution makes every moment worthwhile.
It brings me such joy to know that our ongoing relationship for your annual tax preparation continues to meet your expectations. I believe that taking the time to explain options and answer questions isn't just good service - it's essential for helping clients feel confident and informed about their financial decisions.
Your trust in me over these several years means more than you know. Knowing that you feel supported, understood, and well-cared for throughout our work together is the greatest compliment I could receive. Thank you for being such a wonderful client and for taking the time to share your experience!"
I'm thrilled that I could help you successfully navigate your Offer in Compromise - I know how overwhelming that process can feel, and it was truly my pleasure to guide you through each step with patience and care. The IRS procedures can be complex, but seeing the relief on clients' faces when we achieve a positive resolution makes every moment worthwhile.
It brings me such joy to know that our ongoing relationship for your annual tax preparation continues to meet your expectations. I believe that taking the time to explain options and answer questions isn't just good service - it's essential for helping clients feel confident and informed about their financial decisions.
Your trust in me over these several years means more than you know. Knowing that you feel supported, understood, and well-cared for throughout our work together is the greatest compliment I could receive. Thank you for being such a wonderful client and for taking the time to share your experience!"
Rated by
Anonymous
on Jun 14, 2025
Agency
Illinois Department of Revenue
Problems
Unfiled Tax Returns
Solutions
Not specified
Internal Revenue Service
Problems
Spousal Tax Issue,
Tax Refund
Solutions
Tax Refund Support
As a new business owner Grace helped me from zero to understand and separate my income and prepare my taxes correctly
Professional's Reply On Jun 24, 2025
"Thank you so much for this wonderful review! It brings me such joy to know that I could help you as a new business owner navigate those important first steps. Starting a business can feel overwhelming, especially when it comes to understanding income separation and proper tax preparation, so I'm thrilled that I could guide you through the process from the very beginning. Your success as a business owner is incredibly rewarding for me to witness, and I'm grateful for the trust you placed in me during such an important time in your entrepreneurial journey!"
Rated by
Edison J
on Jun 14, 2025
Agency
Illinois Department of Revenue
Problems
Unpaid Taxes,
Tax Penalties,
Tax Audit or Examination
Solutions
Individual Tax Preparation,
Offer In Compromise,
Estate Tax Preparation
Internal Revenue Service
Problems
Unpaid Taxes,
Tax Penalties,
Tax Preparer Penalties,
Tax Refund
Solutions
Payment Plans,
Individual Tax Preparation,
Offer In Compromise,
Tax Refund Support,
IRS Transcript Analysis
# Review: MidlandLdu Insurance & Tax Services
**Reviewer: Edison Fabian**
I had an excellent experience working with MidlandLdu Insurance & Tax Services for my tax resolution needs. Grace Castro, EA (Enrolled Agent) and CAA (Certified Acceptance Agent), provided exceptional professional service throughout the entire process.
Grace's extensive experience in tax resolution was evident from our first consultation. She demonstrated deep knowledge of tax regulations and presented clear solutions for my complex tax situation. Her expertise as an Enrolled Agent gave me confidence that my case was being handled by someone with the proper credentials and authority to represent me before the IRS.
What impressed me most was Grace's personalized approach to my tax resolution matter. She took the time to understand my specific circumstances and developed a strategy tailored to my needs. The communication throughout the process was clear and timely, keeping me informed at every step.
The combination of insurance and tax services under one roof at MidlandLdu made it convenient to address multiple financial needs. Grace's professional guidance helped resolve my tax issues efficiently and with minimal stress.
I highly recommend MidlandLdu Insurance & Tax Services and Grace Castro for anyone needing expert tax resolution assistance. Her experience, credentials, and commitment to client service make her an invaluable resource for complex tax matters.
**Reviewer: Edison Fabian**
I had an excellent experience working with MidlandLdu Insurance & Tax Services for my tax resolution needs. Grace Castro, EA (Enrolled Agent) and CAA (Certified Acceptance Agent), provided exceptional professional service throughout the entire process.
Grace's extensive experience in tax resolution was evident from our first consultation. She demonstrated deep knowledge of tax regulations and presented clear solutions for my complex tax situation. Her expertise as an Enrolled Agent gave me confidence that my case was being handled by someone with the proper credentials and authority to represent me before the IRS.
What impressed me most was Grace's personalized approach to my tax resolution matter. She took the time to understand my specific circumstances and developed a strategy tailored to my needs. The communication throughout the process was clear and timely, keeping me informed at every step.
The combination of insurance and tax services under one roof at MidlandLdu made it convenient to address multiple financial needs. Grace's professional guidance helped resolve my tax issues efficiently and with minimal stress.
I highly recommend MidlandLdu Insurance & Tax Services and Grace Castro for anyone needing expert tax resolution assistance. Her experience, credentials, and commitment to client service make her an invaluable resource for complex tax matters.
Professional's Reply On Jun 24, 2025
"Thank you so much, Edison, for this incredibly detailed and thoughtful review! I'm deeply grateful that you took the time to share your experience with MidlandLdu Insurance & Tax Services. It was truly my pleasure to help you navigate your complex tax situation, and I'm thrilled that my personalized approach and clear communication made the process as stress-free as possible for you. Knowing that my credentials as an EA and CAA gave you confidence, and that you felt well-informed throughout our work together, means everything to me. Your trust in my expertise and the convenience of our comprehensive services is exactly what we strive to provide every client. Thank you for your wonderful recommendation - reviews like yours remind me why I love what I do!"
Rated by
Monica Ar
on Jun 13, 2025
Agency
Internal Revenue Service
Problems
Unpaid Taxes
Solutions
Individual Tax Preparation
I have been working with Grace Castro, EA, for the past 14 years, and I can confidently say she is an outstanding tax professional. Over the years, Grace has provided me with excellent service, personalized advice, and reliable support through various tax situations — from straightforward returns to more complex matters.
Her attention to detail, extensive knowledge, and commitment to staying current with tax laws have given me complete peace of mind every tax season. Grace always takes the time to explain things clearly and make sure I feel confident about my filings.
I truly appreciate her professionalism, honesty, and the genuine care she shows for her clients. I highly recommend Grace Castro, EA, to anyone looking for a knowledgeable, trustworthy, and dedicated tax expert. Working with her has made a huge difference for me and my family year after year.
Her attention to detail, extensive knowledge, and commitment to staying current with tax laws have given me complete peace of mind every tax season. Grace always takes the time to explain things clearly and make sure I feel confident about my filings.
I truly appreciate her professionalism, honesty, and the genuine care she shows for her clients. I highly recommend Grace Castro, EA, to anyone looking for a knowledgeable, trustworthy, and dedicated tax expert. Working with her has made a huge difference for me and my family year after year.
Professional's Reply On Jun 24, 2025
"Thank you so much for this absolutely beautiful review! Fourteen years of working together - what an incredible journey we've shared! Your loyalty and trust over all these years means more to me than words can express. It's been such an honor to support you and your family through various tax situations, from the straightforward to the complex, and to watch your confidence grow with each filing season. Knowing that my attention to detail, commitment to staying current with tax laws, and genuine care for you as a client has provided you with peace of mind year after year fills my heart with gratitude. Your recognition of my efforts to explain everything clearly and ensure you feel confident about your filings is exactly what I strive for with every client. Thank you for being such a wonderful long-term client and for this heartfelt recommendation - relationships like ours are truly the foundation of what makes my work so rewarding!"