Rated by
Anonymous
on Oct 6, 2025
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return
Solutions
Partial Payment Installment Agreement
New Hampshire Department of Revenue Administration
Problems
Unfiled Business Tax,
Unpaid Business Tax
Solutions
Penalty Abatement
Had many many many years of unfiled returns and past tax obligations in the millions and Diana has helped me worked thru this with the IRS and get on a manageable payment plan to hopefully stop the hassles with Uncle Sam.
She is very very responsive to any and all communication and has excellent experience working on these issues.
I would recommend her to anyone needing assistance with tax or IRS issues.
She is very very responsive to any and all communication and has excellent experience working on these issues.
I would recommend her to anyone needing assistance with tax or IRS issues.
Rated by
Anonymous
on May 14, 2025
Agency
Vermont Department of Taxes
Problems
Tax Audit or Examination
Solutions
Audit Defense & Support
Diana helped us with an Audit and did a great job.
Rated by
Jennifer H.
on Feb 4, 2025
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return
Solutions
Penalty Abatement
I am thrilled to share my experience working with Diana Sheltra, who truly went above and beyond to help me navigate a challenging situation with the IRS. I found myself in a terrible mess when I discovered that my partner had not paid our taxes for several years. The stress and anxiety were overwhelming, and I had no idea where to start. That's when I reached out to Diana, and it was the best decision I could have made.
From our very first interaction, Diana was incredibly patient and understanding. She took the time to listen to my concerns and reassured me that we could resolve the situation. Her calm and composed demeanor immediately put me at ease, and I felt confident that I was in good hands.
Diana's expertise and knowledge of tax law are truly impressive. She meticulously reviewed all the documents and quickly identified the issues that needed to be addressed. Her attention to detail and thoroughness ensured that nothing was overlooked. She developed a comprehensive plan to tackle the problem and communicated each step clearly, so I always knew what to expect.
One of the most remarkable aspects of working with Diana was her ability to handle the situation without making me feel ashamed or embarrassed. She approached the matter with empathy and professionalism, which made a world of difference during such a stressful time. Diana's supportive attitude helped me stay focused and positive, even when things seemed daunting.
Diana's dedication to her clients is unparalleled. She worked tirelessly to negotiate with the IRS on my behalf, ensuring that we reached a favorable resolution. Her persistence and determination were evident throughout the entire process. She kept me informed of any updates and was always available to answer my questions, no matter how small or trivial they seemed.
Thanks to Diana's hard work and expertise, we were able to clean up the mess and restore our relationship with the IRS. The relief I felt when we finally resolved the issue was indescribable. I am incredibly grateful for Diana's assistance and cannot thank her enough for her unwavering support.
In addition to her technical skills, Diana's interpersonal skills are exceptional. She is a compassionate and understanding professional who genuinely cares about her clients' well-being. Her ability to connect with people on a personal level sets her apart from others in her field.
I wholeheartedly recommend Diana Sheltra to anyone in need of tax assistance. Her professionalism, expertise, and compassionate approach make her an invaluable resource. If you find yourself in a difficult situation with the IRS, do not hesitate to reach out to Diana. She will guide you through the process with patience and understanding, ensuring that you achieve the best possible outcome.
Diana Sheltra is a true lifesaver, and I am forever grateful for her help. She turned a nightmare into a manageable situation and restored my peace of mind.
From our very first interaction, Diana was incredibly patient and understanding. She took the time to listen to my concerns and reassured me that we could resolve the situation. Her calm and composed demeanor immediately put me at ease, and I felt confident that I was in good hands.
Diana's expertise and knowledge of tax law are truly impressive. She meticulously reviewed all the documents and quickly identified the issues that needed to be addressed. Her attention to detail and thoroughness ensured that nothing was overlooked. She developed a comprehensive plan to tackle the problem and communicated each step clearly, so I always knew what to expect.
One of the most remarkable aspects of working with Diana was her ability to handle the situation without making me feel ashamed or embarrassed. She approached the matter with empathy and professionalism, which made a world of difference during such a stressful time. Diana's supportive attitude helped me stay focused and positive, even when things seemed daunting.
Diana's dedication to her clients is unparalleled. She worked tirelessly to negotiate with the IRS on my behalf, ensuring that we reached a favorable resolution. Her persistence and determination were evident throughout the entire process. She kept me informed of any updates and was always available to answer my questions, no matter how small or trivial they seemed.
Thanks to Diana's hard work and expertise, we were able to clean up the mess and restore our relationship with the IRS. The relief I felt when we finally resolved the issue was indescribable. I am incredibly grateful for Diana's assistance and cannot thank her enough for her unwavering support.
In addition to her technical skills, Diana's interpersonal skills are exceptional. She is a compassionate and understanding professional who genuinely cares about her clients' well-being. Her ability to connect with people on a personal level sets her apart from others in her field.
I wholeheartedly recommend Diana Sheltra to anyone in need of tax assistance. Her professionalism, expertise, and compassionate approach make her an invaluable resource. If you find yourself in a difficult situation with the IRS, do not hesitate to reach out to Diana. She will guide you through the process with patience and understanding, ensuring that you achieve the best possible outcome.
Diana Sheltra is a true lifesaver, and I am forever grateful for her help. She turned a nightmare into a manageable situation and restored my peace of mind.
Professional's Reply On Feb 05, 2025
"Thank you, it was a pleasure working with you getting you up to date with your taxes. I value our continued business relationship."
Rated by
Anonymous
on May 19, 2024
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Tax Penalties,
Cryptocurrency Issue,
Criminal or Tax Evasion,
Tax Refund
Solutions
Individual Tax Preparation,
Offer In Compromise,
Penalty Abatement,
Amend Tax Returns,
Fraud Examination Support
Vermont Department of Taxes
Problems
Unpaid Taxes,
Criminal or Tax Evasion
Solutions
Offer In Compromise,
Individual Tax Preparation,
Amend Tax Returns
I was scammed of all my money & Diana worked with TAS/IRS/VT to get issue successfully resolved with them so that I owed no money on the losses.
Professional's Reply On Feb 05, 2025
"I am very happy I was able to help you with this difficult situation. Now that this is behind you, you can breath easy and enjoy your new home."
Rated by
Jo Ann T
on Apr 24, 2024
Agency
Internal Revenue Service
Problems
Tax Refund
Solutions
Not specified
Vermont Department of Taxes
Problems
Not specified
Solutions
Not specified
Diana has been doing my taxes for several years now. She has a system that makes it a really easy process for her clients. I believe my taxes are more confusing then most but she always gets them done in a timely fashion. If you have a question on anything tax related she will get an answer for you. She is just amazing. You cannot go wrong with using her as your tax expert.
Rated by
Anonymous
on Apr 15, 2024
Agency
Internal Revenue Service
Problems
Past Due Tax Return,
Tax Penalties
Solutions
Payment Plans,
Individual Tax Preparation,
Penalty Abatement
Rhode Island Division of Taxation
Problems
Unpaid Taxes,
Unfiled Tax Returns
Solutions
Payment Plan,
Offer In Compromise
Vermont Department of Taxes
Problems
Unpaid Taxes,
Unfiled Tax Returns
Solutions
Payment Plan,
Offer In Compromise
Diana helped me file past tax returns, and provided documentation to the tax authorities showing past partial payments. She brokered agreements with the IRS and the state tax agencies that allowed me to establish a payment plan.
Rated by
Michael G
on Mar 22, 2024
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Tax Penalties,
Notice of Determination ,
Spousal Tax Issue
Solutions
Individual Tax Preparation,
Penalty Abatement,
Business Tax Preparation
Vermont Department of Taxes
Problems
Unpaid Taxes,
Tax Penalties
Solutions
Penalty Abatement,
Individual Tax Preparation,
Business Tax Preparation
Following Covid and the death of our in-house bookkeeper, our taxes were in disarray. We were several years behind in filing returns and in paying. Diana agreed to take on a huge, messy task and did it brilliantly. Not only did she negotiate with both the IRS and the State, she persuaded them to abate, and in most cases, entirely eliminate penalties.
In addition, Diana has become a great resource to our business and its members as to business practices and strategic decision making.
In addition, Diana has become a great resource to our business and its members as to business practices and strategic decision making.
Rated by
Emily R
on Dec 27, 2023
Agency
Internal Revenue Service
Problems
Tax Penalties,
Other Levies,
Tax-Related Identity Theft
Solutions
Penalty Abatement,
Lien Withdrawal,
Lien Discharge,
Fraud Examination Support
Diana worked tirelessly on my behalf to get clarification and resolve a fraudulent payroll tax issue. She was relentless in getting the issue resolved for me. I would not have been able to do this on my own without her professional expertise and guidance. She was very clear with the action items I needed to take and always responded to me incredibly fast so we could keep moving my case forward to a resolution.
Rated by
Anonymous
on Dec 20, 2023
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Tax Penalties
Solutions
Individual Tax Preparation
Diana helped get my past unfiled tax returns filed and up to date. It really feels great to have that taken care of!
Rated by
Steven K
on Dec 15, 2023
Agency
Internal Revenue Service
Problems
Tax Refund
Solutions
Individual Tax Preparation,
Business Tax Preparation
Vermont Department of Taxes
Problems
Unfiled Tax Returns
Solutions
Individual Tax Preparation,
Business Tax Preparation
Virginia Department of Taxation
Problems
Unfiled Tax Returns
Solutions
Individual Tax Preparation,
Business Tax Preparation
Diana has been an excellent advisor and preparer of our individual tax returns for both federal and state (filing jointly with my wife) and an advisor and preparer for both businesses that my wife and I operate. We have worked with Diana on our business returns in multiple jurisdictions as well with success. We have used her services for nearly a decade.
She has opined and suggested strategies and has been instrumental in keeping us current with all of our tax payments, filings and planning.
We have lived overseas and have used multiple "blue chip" tax firms and Diana stands out above them all with her understanding, responsiveness, thoroughness and professionalism. I would definitely highly recommend Diana to any individual or small/medium sized business in Vermont.
She has opined and suggested strategies and has been instrumental in keeping us current with all of our tax payments, filings and planning.
We have lived overseas and have used multiple "blue chip" tax firms and Diana stands out above them all with her understanding, responsiveness, thoroughness and professionalism. I would definitely highly recommend Diana to any individual or small/medium sized business in Vermont.
Rated by
jim Cr
on Dec 14, 2023
Agency
Internal Revenue Service
Problems
Tax Refund
Solutions
Payment Plans,
Individual Tax Preparation,
Partial Payment Installment Agreement,
Business Tax Preparation,
IRS Transcript Analysis
Vermont Department of Taxes
Problems
Tax Audit or Examination
Solutions
Payment Plan,
Individual Tax Preparation,
Amend Tax Returns,
Tax Appeals,
Tax-Related Identity Relief
Diana,
Has been preparing our Business and Individual Taxes for over 4 years. She has been extremely reliable and gets these done very quickly.
Has been preparing our Business and Individual Taxes for over 4 years. She has been extremely reliable and gets these done very quickly.
Rated by
Anonymous
on Aug 25, 2021
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Tax Penalties
Solutions
Individual Tax Preparation
Vermont Department of Taxes
Problems
Unpaid Taxes
Solutions
Individual Tax Preparation
Diana helped us clean up a giant mess. We had not filed our taxes for a couple of years a long time ago. Diana cleaned up the mess with the federal government and Vermont. She is always quick to respnod to email or phone calls. She has all of the answers and she helped us get back into good standing with the government. Thank you Diana!!
Rated by
Anonymous
on Aug 24, 2021
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Tax Lien,
Tax Penalties,
Passport Issues
Solutions
Individual Tax Preparation,
Offer In Compromise,
Currently Not Collectible,
Business Tax Preparation
Vermont Department of Taxes
Problems
Unpaid Taxes,
Tax Lien,
Tax Penalties
Solutions
Payment Plan,
Individual Tax Preparation,
Business Tax Preparation
I have been working with Diana for the last five years and couldn't be happier. She is always quick to answer my questions, she sends me reminders when bills are due. I am horrible at keeping track of those :). I honestly couldn't be more excited about having found her. No more banging my head against the wall come tax time, she does our personal as well as our business taxes, and did I mention great price too????
Rated by
David L
on Aug 23, 2021
Agency
Internal Revenue Service
Problems
Unpaid Taxes,
Past Due Tax Return,
Tax Lien,
Tax Penalties
Solutions
Offer In Compromise,
Currently Not Collectible,
Partial Payment Installment Agreement,
Penalty Abatement,
Business Tax Preparation
Vermont Department of Taxes
Problems
Unpaid Taxes,
Tax Lien,
Tax Penalties
Solutions
Payment Plan,
Offer In Compromise,
Lien Release,
Currently Not Collectible,
Business Tax Preparation
She was the one who worked with the IRS and State of Vermont Tax, and Vermont department of labor. She negotiated solutions for me, I gave her power of attorney. She was able to save me a large amount of money.