Updated: May 5, 2024

How to Pay Indiana Individual and Business Taxes

Indiana State Tax

Do you owe taxes to the Indiana DOR? Are you trying to figure out how to submit payment? Then, check out the details below. This guide outlines how to pay taxes through the mail, online, in-person, and with your phone. 

How to Pay Indiana Taxes Through the Mail

To mail a payment to the Indiana DOR, send a check or money order to the IN DOR at the following address:

Indiana Department of Revenue
PO Box 595
Indianapolis, IN 46206-0595

To ensure the payments get credited correctly, note your account number or tax ID on the memo line of the check. Otherwise, include a payment voucher. 

How to Pay Taxes in Person

You can pay your state taxes in person at any of Indiana's DOR District Offices. Normally, the offices are open from 8 am to 4:30 pm Monday through Friday. You can pay with checks, money orders, cashier's checks, credit cards, debit cards, or cash. Note that there is a fee to pay with credit and debit cards, and if you pay with cash, you should bring exact change. 

The offices are in Bloomington, Clarksville, Columbus, Evansville, Fort Wayne, Indianapolis, Kokomo, Lafayette, Merrillville, Muncie, South Bend, and Terre Haute. You can drop in, but consider making an appointment to reduce your wait time. 

How to Pay Indiana State Taxes on Your Phone

To pay taxes on your phone, you should go to INTIME on your browser. Then, follow the instructions below to pay with or without creating an account. Or, you can call 317-232-2240 to make a payment over the phone. 

How to Pay Indiana State Taxes Online

You can pay taxes online using INTIME, the Indiana Taxpayer Information Management Engine. INTIME accepts payments for individual income taxes and business taxes. You can set up an account or make payments without signing in. You can also use this portal to request payment plans if you get behind on your state taxes.

Make a payment without signing in

To make a payment without creating an account, go to INTIME and select "Make a Payment" from the box in the middle of the page. Then, select "bank payment" or "credit card" under the Bill Payments tab. 

At that point, you need a letter ID from the DOR to ensure the payment goes to the right account. Once you submit payment, you will also need to provide an email address so the DOR can send you a receipt. 

Note that bank account payments are free, but there is a processing fee for credit card payments. The amount due on INTIME may be slightly higher than the amount shown on your last bill, and if so, that's usually due to interest and penalties accruing on your account. 

Create an INTIME account to make a payment

If you want to take a closer look at your state tax account, then you may want to create an INTIME account. To get started, go to INTIME, and then select "Sign Up" under the login section at the top right of the page. On the next page, click "Create username" and select "Individual" on the next page. 

To create your account, you need your Social Security Number and last name. To verify your identity, you need a refund amount, a letter ID from the DOR, or a number from a line on your latest tax return.

If you don't have any of those details, request a welcome letter during the sign-up process. Once you receive that letter, it will guide you on how to complete the sign-up process. Otherwise, continue the process and enter the details as prompted. Once you have an INTIME account, you will be able to check your balance, make payments, and even request payment plans. 

Set up a payment plan with INTIME

If you cannot pay your Indiana state taxes in full, you may be able to set up a payment plan on INTIME. First, create an online account using the steps outlined above. Then, sign into your account, select the "All Actions" tab, and click "Add a payment plan" in the Payment Plan box on the right side of the page. 

On the next page, you will see a list of terms about payment plans. For example, it explains that you will incur additional interest if you make late payments, that state tax liens will stay in place if they have already been filed, and that payments will be taken out of your bank account automatically. If the terms look okay to you, select that you wish to proceed. 

After that, you will get to make choices about the frequency of your payments (monthly or bi-weekly), the amount of your payments, and the length of your payment plan. Based on your answers, the system will generate a payment plan and ask you to put in your bank account details. Finally, INTIME will give you a summary of the payment plan and ask you to agree. 

Unfortunately, the DOR's online instructions don't explain what happens if the DOR rejects your request. However, if you get rejected, you should contact the DOR directly or hire a tax professional for help. 

How to pay Indiana business taxes online

To pay business taxes online, you must create an INTIME account by selecting "Sign Up" under "New to INTIME?" on the right side of the home page underneath the login's. Then, select "business" when asked about customer type. On the following page, you will need your Indiana Tax ID number or your Employer Identification Number (EIN). Then, follow the prompts to add your business accounts to your profile. 

If you don't have the requested validation info, you can request a Welcome Letter. When that arrives, you can complete the sign-up process. Once you have an online account, you can file your returns and make payments online. You can make free payments with your bank account, but there is a fee for credit card payments. 


What If You Can't Afford to Pay Indiana Taxes

The DOR offers many options for taxpayers who cannot pay in full. You must apply, and most programs require you to be compliant with your filing obligations before you can get approved. Here are the most popular options. 

Monthly payment plan

Individuals and businesses may be able to make monthly payments on their tax bills. The DOR requires payment in full for individuals who owe $100 or less and businesses that owe $500 or less. Individuals who owe $101 to $1,000 and businesses that owe $501 to $1000 can take up to 12 months to make payments. 

Businesses and individuals owing $1001 to $5000 can have up to 24 months to pay. Businesses and individuals owing $5001 and above can have up to 36 months to pay. If you cannot pay off your balance within this time frame, talk with an Indiana tax pro about other options. 

Settlement if you cannot afford monthly payments 

If you prove to the DOR that you cannot pay your tax bill in full, the agency may give you a settlement that lets you pay off your bill for less than you owe. Both businesses and individuals can apply using the FS-OIC booklet

Alternatively, if you apply for an offer in compromise with the IRS, you can send in copies of your IRS application forms. In either case, submit your application to the Indiana Taxpayer Advocate Service rather than directly to the DOR 

Hardship if you cannot afford to pay anything

The IN DOR has a hardship program for people who cannot afford to make monthly payments or pay a settlement. To apply, you need to submit a financial statement to the Taxpayer Advocates. 

If you disagree with your state tax bill, you may want to look into an offer in compromise based on doubt as to liability. That simply means there is a credible doubt that you owe the tax bill. There is also injured spouse relief for Indiana taxpayers who incurred a tax bill due to their spouse's actions. Otherwise, you can appeal the tax through the state's appeals process. 

How to Make Estimated Tax Payments in Indiana

Like the IRS, the Indiana DOR also requires taxpayers to pay taxes throughout the year. If you're employed, your employer will withhold the taxes from your paycheck, but if you are self-employed, are a business owner, or have a lot of investment income, you may need to make estimated tax payments every quarter. 

As a general rule of thumb, you should be making estimated tax payments if your annual tax bill exceeds $1000 per year, and if you don't, you will incur a penalty. The payments are due on April 15, June 15, Sept 15, and Jan 15 for the previous quarter. 

You can make payments that are 1/4 of your last year's tax bill, or you can complete Form ES-40 to calculate your payments based on your actual income during the last quarter. You can also pay estimated taxes online using INTIME. Follow the instructions above to set up your account. 

FAQs About Indiana Tax Payments

If you're trying to pay your Indiana tax bill, you may have a variety of questions. Here are some of the most common concerns. 

Who is the United Collection Bureau?

UCB is a collection agency that helps to collect unpaid taxes for the Indiana DOR. As of 2024, UCB is the only collection agency contracted by the DOR, and UCB can issue tax levies and wage garnishments. If you have questions, contact UCB directly or reach out to the DOR. 

How to get help with Indiana tax payments?

To get help, contact the DOR directly or reach out to a tax professional who has experience with the Indiana DOR. The Indiana Taxpayer Advocate Service can also help if you're experiencing financial hardship or are unable to resolve your issue through the usual channels. 

Can you pay Indiana state taxes over the phone?

Yes, you can make state tax payments by phone at 317-232-2240. Be sure to have a copy of your last return or a letter ID to verify your identity when you call. 

What happens if I owe Indiana state taxes?

If you have unpaid state taxes, the DOR will add interest and penalties. The DOR can also send your bill to a collection agency or forcibly collect the debt by garnishing your wages or seizing your assets. 

What is an INDORITS payment?

INDORITS stands for the Indiana Department of Revenue INTIME System. If you search for "INDORITS payments", the top result should generally be the IN DOR website with a link to the INTIME payment system. 

How much is my Indiana state tax payment?

If you're unsure of how much you owe, set up an INTIME account following the steps above. Then, you will be able to see how much you owe. A licensed Indiana tax pro can also help you.

Get Help With Indiana Tax Payments

Want help paying your state tax bill? Need to apply for a payment plan or want to learn more about hardship status? Then, you need an Indiana tax pro. To find an experienced Enrolled Agent, CPA, or tax attorney, use TaxCure to look for a pro today. Then, filter your results by location, problem, or solution to ensure you find the best professional for your unique needs.

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