Customer Reviews for James M. Cha

When I first started working with Mr. Cha, there was a moment I genuinely questioned whether things were going as promised. What I didn't realize was that the IRS has its own collection language that most people simply don't understand. The confusion was mine, not his. Once he explained what each notice actually meant and why each step was happening, everything clicked, and I regained trust in him. James turned the crisis into my opportunity. The results speak for themselves. ​The standard IRS-calculated payment was $4,900 per month. His team handled every piece—unfiled returns, collection holds, and the state. The outcome: a Partial Pay Installment Agreement approved at just $100 per month. That’s a 98% reduction on my future monthly payments! If you're staring at IRS letters you can't make sense of, that confusion is completely normal. The IRS system is not built for regular people to navigate alone. I came in scared and second-guessing. I left with a resolution that saves me thousands every month for years to come. I'll be referring anyone I know with a tax problem without hesitation.

I can't even begin to express my gratitude to James Cha , Janice and their entire Staff for their help, support, patience, and follow up, upon follow up, upon follow up. I am CLUELESS when it comes to my Taxes and my organization on paperwork is atrocious!! James and His staff never gave up on me and were always working on my behalf even when I was unable to. ACE Plus is meticulous and so professional I feel I now have a partner in keeping me compliant on the IRS and FTB. Thank You! If you need an ally in Tax service ACE Plus is the only choice.

I had a great experience working with Mr. Cha. I reached out to them for help with my tax situation from 2021 to 2023, and they were incredibly professional, knowledgeable, and supportive every step of the way. They worked directly with the IRS on my behalf and successfully negotiated a manageable payment plan, which brought me so much peace of mind. On top of that, they helped me file my 2024 taxes and even reduced potential penalties from my previous tax years. Their team made the entire process feel less overwhelming and took the time to explain everything clearly. I’m really grateful for their help and would definitely recommend AcePlus to anyone dealing with tax issues or needing expert tax filing services.

Oh man, let me tell you about my tax nightmare. I used to have this business partner who was supposed to handle all the tax stuff. But he messed things up. So, imagine my panic when I got an audit letter in the mail. I was freaking out, thinking the worst because I knew our records were a total mess and we had some serious tax issues. But then, I got lucky. I found James and his amazing team. These guys are absolute lifesavers. James stepped in, and with his incredible negotiation skills and experience, he managed to sort everything out and came up with the best possible result. He even got all the penalties wiped out when the audit was finalized. Seriously, if you've got any tax problems, James and his team are the ones you want on your side. They're the best in town, hands down.

ACE Plus did an outstanding job resolving my IRS tax bill. My tax liability was reduced by 99.1%! James Cha is extremely knowledgeable about taxes and also well-versed in working with the IRS -- both of which are vital to a successful outcome. Because of my complicated tax situation (and interest accruing every day), I had a lot of anxiety and wanted to understand (micromanage) every step of the process. James discussed his strategy with me and ensured that we were in agreement. But then I had to trust that James knew what he was doing, step back, and accept that the achieving a successful solution was not going to be quick. I'm very pleased with the services of ACE Plus and highly recommend them.